I Contacted the Public Health Department

My email, sent May 28, 2019:

” I am wondering if you could direct me to any guidelines regarding health and safety for people who live adjacent to a gas station ?

I am a resident of London. The commercial lot next to me was recently converted to a 24 hr gas station. The vents for the underground storage tanks are now located 4′ from the property line, and adjacent to the doors and windows in my home. When there is a tanker refuelling, depending on the wind direction, I often have gasoline fumes in my home, even with all the doors and windows closed.

Does the Public Health Department have any information about the effects this has on nearby residents, or other guidelines ?

I have been in contact with the TSSA and the Ministry of the Environment, and have gotten nowhere. There is nothing I can do to correct this situation.

Any information would be appreciated.


Andrea ”

Their reply, from a Public Health Inspector, May 28, 2019:

“Good Afternoon Andrea,

Thank you for sending along your email. The designation and approval for the placement of gas stations and other commercial properties is controlled by municipal planning and zoning, a department within the city of London which would be able to answer your questions more precisely in regards to this operation. As the City of London designates these locations, they should also be able to refer to best practices for the safe operation and prevention of volatile vapours such as gasoline. Although the Middlesex-London Health Unit does not specifically govern these types of land uses, the City of London in conjunction with the Ministry of the Environment should be able to assist you.

If you require further information or assistance please feel free to contact me.



Public Health Inspector

Food Safety and Healthy Environments Team ”

I replied:

“Thank you for your prompt reply.

The previous use of that lot was a used car lot that sold a small amount of gas. As the building was renovated – no new construction – and there was no change of use, this was exempt from Site Planning Approval. The last site planning that occurred for this address happened approximately 70 years ago ! The previous business was open 8 hrs a day, 6 days a week. It is now a 24 hr business.

I have contacted all the local city departments, that I thought might help, including Site Planning, Bylaw Enforcement, etc. At present, the City of london does not even have a bylaw for nuisance lighting. I have also contacted the Ontario Fire Marshall’s office, who redirected me to the TSSA.

I have contacted the TSSA and the Ministry of the Environment. The TSSA is responsible for fuel handling, and therefore a municipality has no say in the location of the vents.

The TSSA sent an inspector. This was the same inspector who approved this vent location. How he has the authority to inspect his own work is beyond me.

Since the gas station has been open, I have had three cats develop a variety of health issues, including eye irritation and oral ulcers, another cat went into acute liver failure after several gasoline vapour infiltrations in one month, and a third cat became so ill with severe anemia and liver and kidney failure that she had to be euthanized. My vet clinic has little information about chronic exposure to gasoline vapours in cats, and less experience, as this is uncommon. None of these cats had these health issues before.

When the gasoline vapours infiltrate my house, there is nothing I can do to stop or mitigate this. I can’t even open a door or window as the vapours are coming from outside !

I have been told by the TSSA, and the Ministry of the Environment, that I must arrange for my own air quality tests, to prove there is an ongoing issue. This must be done by licensed environmental consultants – I cannot gather my own air samples. Each visit, with samples taken, lab work and a report costs $ 2200.00 plus HST ! There are no grants to assist a homeowner in this situation. The TSSA and Ministry of the Environment have taken NO air quality samples.

If there is another department that may be better able to assist with this situation, please direct me to them



To this email I received no reply.

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